Data Input Administrator
Responsibilities
We are looking for a proactive and detail-focused Data Input Administrator to join our team. This will include:
- Accurately input, update, and maintain data in Excel spreadsheets, CRM databases and the Loop platform.
- Serve as the point of contact for customer inquiries relating to social value data.
- Confidently communicate with customers via email, phone, and Microsoft Teams to explain reports and request evidence to back up social value activities.
- Collaborate with internal and external stakeholders to troubleshoot issues and capture feature enhancement requests.
- Lead regular client account reviews (monthly and bi-monthly) to assess performance, address concerns, and identify growth opportunities.
- Participate in weekly update sessions with the Senior Customer Success Manager.
Who are we?
Pagabo Group is the parent organisation for a group of cross-industry businesses including national procurement specialist Pagabo, leading construction management software organisation Sypro, and social value software and consultancy organisation Loop.
Loop was established in response to the Public Services (Social Value) Act 2012 and has since developed a market-leading software platform for measuring and monitoring social, environmental and economic impacts, which can be monetised to understand the value they create across projects and organisations.
It is underpinned by the National Social Value Standard (SVS) measurement framework (also created by Loop), which includes hundreds of monetised metrics developed using sophisticated modelling. The framework and software are used by organisations across the private, public, and non-profit sectors to help them maximise the impact they can achieve with the resources available.
Pagabo Group is an equal opportunities employer.
The role
In this position, you’ll combine your knowledge of Excel with a passion for supporting and building strong client relationships through Loop, our innovative social value software platform. You’ll also be part of a team dedicated to making a meaningful, positive impact.
Skills / Experience Required:
-
Knowledge of Microsoft Excel (preferred but not essential) - Familiarity with social value platforms and a willingness to learn
- Exceptional attention to detail, ensuring data accuracy and reliability
- Excellent verbal and written communication skills
- Confident in engaging with customers and stakeholders professionally
- Ability to manage multiple tasks, prioritise workload, and meet deadlines
What’s On Offer:
- Salary £27,300k per annum dependent on experience
- Fixed term 12 months
- Performance related incentives
- Company pension scheme
- Life insurance
- Access to Employees Assistance Programme
- 1 paid volunteer day per year
- Private medical insurance (following probation) dental and optical included
- 25 days holiday, plus bank holidays, 1 day off for birthday
- Paid Christmas leave
- Hybrid working
- Study package and development plan to be agreed (following probation)
- Casual dress
- Social events
- Recognition awards
- Enhanced families’ policy
- Free meals and refreshments
- Real living wage paying company
- B Corp certificate
For more information or an informal chat about the role contact:
To Apply, please send your CV and Covering Letter to:
